Violence is a leading cause of workplace deaths in the last 15 years and causes 48 percent of worker deaths in the retail industry, according to the Bureau of Labor Statistics.

Protecting retail stores is particularly challenging because they are open, public, high-traffic spaces with cash on hand, sometimes late-night operations, and with high employer turnover and stress. According to the Bureau of Labor Statistics, in 2013, 85 percent of retail industry workplace violence involved some sort of crime. The rest may occur because a customer targeted a store or employee, an employee attacked coworkers or the company, or domestic or gang violence followed an employee to work. Moreover, violence may not always mean physical violence. The Occupational Safety and Health Administration defines violence to include intimidating and threatening conduct, and California recently passing a law that targets “abusive” behavior.
Continue Reading Retailer’s Guide to Defending Against Workplace Violence